Delivery

Every order is shipped by courier directly from the warehouse of the distributor who holds the stock.

• Dispatch: usually within the number of working days shown on the product page after your payment is confirmed.
• Courier: typically 2 to 5 working days to main centres, longer to outlying areas.
• Tracking: we email the courier and tracking number as soon as the parcel leaves the warehouse.
• Several parcels: if your order includes items from more than one warehouse, they arrive separately. Each warehouse's delivery fee is shown in the cart, and some warehouses deliver free above an order value.
• Large items: cable drums, batteries and inverters can need a business address or someone to sign. Add instructions at checkout.

If your order cannot be delivered within 30 days, we tell you and you may cancel for a full refund.