Privacy notice (POPIA)

VoltLogic is the responsible party for the personal information collected on this website, under the Protection of Personal Information Act 4 of 2013 (POPIA). Information Officer: To be confirmed. Contact: To be confirmed.

What we collect and why

• Orders: name, email, phone and delivery address, to process, deliver and support your order. Your delivery details are shared with the distributor and courier that ship your parcel, and with nobody else.
• Payments: handled by PayFast. We receive only the payment result, never your card details.
• Enquiries and service requests: the details you type, to answer you and to quote.
• Technical data: your IP address in server logs, kept for security and abuse prevention. We do not use advertising or tracking cookies. The cart is stored in your own browser.

How long we keep it

Order records are kept for at least 5 years because tax law requires it. Enquiries are kept only as long as we need them to answer you and follow up; ask us at any time to delete yours.

Your rights

You may ask what information we hold about you, ask us to correct or delete it, and object to its use. You may complain to the Information Regulator (inforegulator.org.za). We will never sell your information or send you marketing you did not ask for.