Terms of sale
These terms apply to every order placed on this website. The seller is VoltLogic (“we”). By placing an order you accept these terms, the returns policy, the delivery terms and the privacy notice.
1. Prices
Prices are in South African rand. We are not registered for VAT, so no VAT is added; the price shown is the price you pay for the item. Delivery is shown separately in the cart before you pay. The total on the checkout page is the full amount you pay; there are no other fees.
2. Placing an order
You can review and change your cart, your details and your delivery address before you pay, and you can stop before payment without any obligation. A contract is formed when your payment is confirmed and we send the order confirmation by email.
3. Stock and availability
Products are held and dispatched by our distribution partners. Stock levels are updated regularly but can change quickly. If an item you paid for turns out to be unavailable, we tell you straight away and refund you in full within 30 days, as the ECT Act section 46 requires, or offer an alternative only if you ask for one.
4. Delivery
We deliver within South Africa. Orders are fulfilled within 30 days of payment unless we agree otherwise. Typical dispatch and courier times are on the delivery page and on each product page.
5. Payment
Payments are processed by PayFast by card, instant EFT and the other methods PayFast offers. We never see or store your card details.
6. Product information and installation
We describe products as accurately as we can from the manufacturer's and distributor's information. Many electrical products must be installed by a registered electrical contractor. Incorrect installation can cause fire, injury or death and may void the warranty. If you need an installer, book one with us.
7. Warranty and defects
Your rights under the Consumer Protection Act, including the implied warranty of quality in section 56, apply in full. See the returns policy.
8. Electrical services
Service work is quoted separately and confirmed with you before it starts. Quotes are valid for 14 days unless stated otherwise.
9. Contact and disputes
Contact us first at To be confirmed or To be confirmed. You may also approach the Consumer Goods and Services Ombud or the National Consumer Commission.
10. Law
These terms are governed by the law of the Republic of South Africa. Nothing in them limits your rights under the Consumer Protection Act or the ECT Act.